Thank you for choosing GiantStar.in! We are committed to providing you with an exceptional shopping experience, and our shipping policy is designed to ensure your orders are handled efficiently. By placing an order with us, you agree to the following terms:
1. Order Processing Time
- Orders are typically processed within 1-3 business days. Please note that orders are not shipped on weekends or holidays. If there are any delays, we will notify you via email.
2. Shipping Rates and Methods
- Shipping costs are calculated at checkout based on the weight of your items and the delivery location. Various shipping options are available, including standard and express shipping.
- We currently offer shipping within India only.
3. Delivery Times
- Delivery usually takes 3-7 business days from the date of shipment. However, please be aware that delivery times may vary based on your location and external factors affecting shipping.
4. Order Tracking
- After your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this number to track your order on the carrier’s website.
5. Lost or Damaged Packages
- GiantStar.in is not responsible for packages lost or damaged in transit after the tracking indicates delivery. If you suspect your package is lost or has been stolen, please contact the shipping carrier for assistance.
6. International Shipping
- At this time, we do not offer international shipping. For inquiries related to shipping outside of India, please contact us at customercare@giantstar.in.
7. Changes to Shipping Policy
- We reserve the right to modify this shipping policy at any time. Updates will be posted on this page with the effective date noted.
8. Contact Information
- If you have any questions or concerns about your order or our shipping policy, please reach out to us:
- Email: customercare@giantstar.in
- Phone: +91-7021426292
Thank you for shopping with GiantStar.in! We appreciate your support.